Communication
By joining our herd share, you agree to receive emails from the farm. This will include announcements, events, recipes, and other news that is important regarding herd shares and the farm.
When contacting us, please use email. Texts and messenger while quick are also quickly lost and make it harder to serve you well.
You can email us at: hello@thesweetland.com
Deliveries
Deliveries are made every week, year round. It is our responsibility to deliver your herd share and your responsibility to pick it up.
Any share modifications must be made before 3pm on Monday for Tuesday and Wednesday’s distributions and before 3pm on Thursday for Friday distributions.
Your account will be billed because the herd share was delivered, regardless if you pick it up or not.
If your share is not picked up on time (times vary per location), it will be removed from the fridge to ensure all milk is fresh.
You can cancel your herd-share at any time by emailing us two weeks in advance. Any boarding service fees not utilized as well as herd-share buy ins will also be refunded upon request minus a processing fee of $5.